Help – Lifelab Testing

How Lifelab Testing Works

Reliable, safe, easy to use blood testing

Take the journey with us now

Its time to take the first steps to understanding more about your body and improving your health and wellness. The journey from purchase to results and beyond should provide you with everything you need to made positive changes in your life:

 

  • Look at our range of tests and select the test that fits your goals and budget. Don’t forget to use our exclusive test advisor to help you make your decision.
  • Order your test securely using your preferred payment choice.
  • Receive your confirmation email automatically confirming your purchase.
  • Your sample collection kit will arrive by usually within 3-5 working days and contain the instructions needed to complete the process and register for your ‘My Lifelab’ account.
  • Complete the convenient, pain-free blood collection process and send us your blood sample in the pre-paid envelope.
  • You will receive a notification on receipt of your sample at our labs and your ‘My Lifelab’ account will be updated as soon as your results are uploaded.

Throughout the process we offer 24/7 Livechat support and on receipt of your results our team of nutritional therapists are available for support sessions and guidance.

Taking the test

Our convenient, pain-free blood collection process is designed to be easily completed at home. Please make sure you follow the instructions fully, send us your blood the same day it was collected, in the postage paid return envelope and contact us if you are unsure of the process. We want you to get the most out of your testing and results.

 

My Lifelab

Once we receive your test, one of our lab technicians will analyse your blood and provide you with your results. Your results will be quality checked by our laboratory manager to ensure accuracy. Keep constantly up to date on your order and test through ‘My Lifelab’ by following these steps:

 

  • Login to your account
  • View your ‘blood test tracker’ to see the latest status
  • We will email you once your results are available
  • You can view and download your results report

Getting your results

Your test results, along with a personalised report, will be available to access online, in ‘My Lifelab’. Here you can view the report online or download a PDF version to print at home. We will email you once your results are ready.

 

  • 24/7 online access to your results
  • Downloadable results
  • Unlimited online support & advice from a member of the Lifelab service team and our panel of nutritional therapists via this website
  • Secure account area

 

Download Our App!

Download our free app on Android and Apple stores!
  • You’ll receive results direct to your mobile or tablet.
  • Get the latest allergen updates and warnings in the UK.
  • Check your symptoms and get support.
  • Keep your results with you to refer to them at any time.

Buy with confidence

We're proud of our team and are established members of the scientific community

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