Reviews help us all out online. They clarify, reassure and occasionally, deter us from making an order. But it’s also the unfortunate truth that there’s a plethora of bogus reviews and testimonials online. With so much content out there, it’s hard for anyone to police the claims people make, for or against online businesses.
So, we’re all becoming more and more cynical and untrusting of what we see online. But is there anything we can trust? What about the likes of trust pilot – which was set-up initially to resolve this very issue? It doesn’t look all that promising.
This is why we’ve opted for using Trusted Shops as our chosen trust brand. Trusted Shops leaves no room for fake reviews – you must be a registered, verified customer to leave a review – and all online stores boasting a trusted shops badge must adhere to strict criteria. It means our customers can order with confidence.
Real Reviews from Real People
Only verified customers can leave a review, so you can toss out any worries of reading robot opinions. No repeating reviews either, so businesses can’t game the system into getting a manufactured high rating. You’ll only read the thoughts and experiences of real people.
As with PayPal and other reputable online payment systems, Trusted Shops offer a 30-day money-back guarantee for all who shop with badged stores (like us!). With all orders up to £2,500 covered, you can rest assured that, in the unlikely event that something goes wrong, your money is safe.
Companies are Held Accountable
It’s not just any old company that can gain the coveted Trusted Shops badge. As mentioned earlier, companies must meet strict criteria to display the Trusted Shops Trustmark. These criteria include having excellent customer service and even specific legal requirements.
This triad of features is a hallmark of providing excellent online shopping experience. Google even recognises them, showing Trusted Shops provided ratings within search results.
It only made sense that we should partner up with this excellent trust brand.
Customers can now openly and honestly voice their opinion, experience and suggestions, without being outnumbered by illegitimate feedback. We want our customers to feel complete confidence when purchasing their test from us, and Trusted Shops provides exactly that.